Optimizing at-home blood test planning for Cerballiance labs
The Cerballiance network of medical biology laboratories optimizes the planning of its at-home blood tests thanks to the Kardinal solution. Find out how Cerballiance digitized the management of its at-home blood tests and for what benefits for its teams.
The Cerballiance network represents more than 500 medical biology laboratories which are present throughout France, in metropolitan France and in Réunion. The Cerballiance network is part of the Cerba Healthcare group, which is also present in other countries: Luxembourg, Belgium, Italy and also in some African countries.
In France, the Cerballiance network has over 4,800 employees and takes care of more than 70,000 patients per day in its labs, at-home or in healthcare centers.
Manual planning by each lab
Before the project, the appointments for at-home blood tests were recorded by the clerks the day before, and then the samplers manually divided the appointments into different rounds for the next day. This planning took about 1 hour per lab and required a recheck the next morning before leaving the lab to ensure that all patient constraints were met.
This planning was carried out on a lab-by-lab basis, without any possibility of pooling appointments between labs.
A complex planning due to strict constraints
At-home blood test planning required Cerballiance labs to take into account industry-specific constraints, e.g:
There are many constraints of this kind that must be taken into account when optimizing the rounds, which makes it very difficult to plan them manually.
The software created by Kardinal is a business solution dedicated to scheduling appointments by taking into account specific business constraints of at-home blood sampling operations:
At the lab
Discover the video testimony of the Cerballiance team below:
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