Kardinal Transport
Urban Couriers
Urban couriers are in charge of collecting and delivering goods on the same day. They work in a fast-paced environment where transport orders are received throughout the day and immediately dispatched to a responsive fleet of vehicles, often lightweight cargo bikes or scooters.
In line with all B2B2C logistics activity, quality of service requirements are increasing, as well as driver turnover. The main challenge of urban couriers is now to reinvent themselves to remain the premium service they’ve always been.
STERNE Group
Use cases
Use cases for urban delivery
Real-time dispatch of new orders
Kardinal's algorithms optimize order distribution in real time by taking into account the location of couriers, traffic conditions and the current route plan.
Smart appointment booking
Get optimized recommendations for pickup and delivery timeslots when taking new orders.
Continuous route optimization
As drivers complete their assigned route, Kardinal optimizes it in real time to account for driver delays, traffic, and changes made by dispatchers.
ETA monitoring
Get a real-time update of the driver's arrival time based on current traffic conditions.
Operational constraints
Handle the constraints specific to urban delivery.
From the expected baseline to the signature rules almost no one can model, pick a level to see what the optimization accounts for.
Pickup and delivery
Pickup and delivery treated as one stop, with delivery triggered right after pickup when needed.
Time windows
Each order carries its own pickup and delivery windows, optimal or mandatory, to guide the best decision.
Last-mile vehicle profiles
Bikes, scooters, walkers, vans: the right vehicle type for each leg of the city.
Driver breaks
Breaks placed inside the shift on the window you define.
Benchmark
Compare our coverage to the competition.
Our benchmark pits 149 real business constraints against 10 competing routing APIs, sector by sector. Urban delivery is covered in the parcel and express breakdown, and every result is verifiable at the source.
