Parcel Delivery Digest: latest insights of the parcel delivery industry

Welcome to Kardinal’s Parcel Delivery Digest, a weekly news digest about last mile delivery industry from various sources.

To read the articles, click on the images. Enjoy your reading!

Amazon posts Q4 gains from fulfillment orders and faster last-mile delivery
Amazon posts Q4 gains from fulfillment orders and faster last-mile delivery

Amazon beat Q4 revenue expectations on faster delivery and fulfillment efficiency, with sales up 14%. However, shares fell after announcing $200bn in 2026 capex, driven largely by AI, AWS, and logistics infrastructure investments.

USPS reports faster deliveries and higher customer satisfaction during holiday peak
USPS reports faster deliveries and higher customer satisfaction during holiday peak

USPS improved holiday delivery performance, cutting average delivery times to 2.5 days and boosting on-time rates and customer satisfaction. Technology and network upgrades also reduced customer service inquiries year over year.

International Distribution Services Limited Q3 trading update
International Distribution Services Limited Q3 trading update

IDS reported strong Q3 2025/26 results: Royal Mail parcels +8% (424M), revenue +4.2%; GLS parcels +9% (270M), revenue +8.7%. Peak volumes, out-of-home deliveries, and international shipments all grew, supported by network expansion and automation.

China unveils 2026 postal reforms
China unveils 2026 postal reforms

China’s 2026 postal priorities focus on fair rural access, stronger courier protections, and preventing illegal fees. Initiatives include expanding universal service coverage, improving working conditions, and ensuring reliable service during peak periods, supporting continued growth in parcel volume.

AI adoption to boost sales and enhance delivery performance in 2026, new report reveals
AI adoption to boost sales and enhance delivery performance in 2026, new report reveals

A Metapack report shows 80% of UK retailers expect online sales growth in 2026, driven by AI adoption improving product discovery, fulfillment, delivery speed, and customer experience, though adoption remains uneven across Europe.

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