Personal Data Protection Policy
Kardinal is committed to protecting the personal data you provide on kardinal.ai, in compliance with European Regulation No. 2016/679 of 27 April 2016 on the protection of personal data (the "GDPR").
Kardinal's ("Company") privacy policy describes what data we collect, the purpose of processing, how you can control your own data, and how to contact us. This privacy policy applies when you use web pages included on a website operated by the Company.
This privacy policy may be revised or supplemented by Kardinal. Where applicable, the update date can be found at the top of this document.
If you have any questions regarding our personal data policy, or if you wish to exercise your right of access, modification, rectification or erasure of your personal data, you may contact us at privacy@kardinal.ai.
Data controller
The personal data collected on this website is recorded in a computerized database by the data controller:
Kardinal25 Place de la Madeleine
75008 Paris
METROPOLITAN FRANCE
01 85 76 20 29
privacy@kardinal.ai
Purposes of processing
Here is a summary of what you can expect when visiting our website:
Your behavior and activity on the web may be used for marketing purposes such as targeting and marketing analysis: this data is automatically collected based on your actions on the site in order to measure audience (number of pages viewed, number of site visits, pages consulted, browser used, etc.) or is necessary for the prevention and resolution of technical incidents. This data is anonymized as long as the visitor does not explicitly provide us with personal information by submitting one of the forms on our website.
We also collect personal information for commercial, marketing and communication purposes:
- to contact by phone or email visitors who have submitted a contact form on the site,
- to send promotional offers by email,
- to send newsletters by email (offered exclusively by Kardinal).
We process personal information by sending it to integrated email and customer relationship management (CRM) systems for commercial, marketing and customer relations purposes.
We save personal information in our databases for analysis purposes.
Data collected
Identity and contact data
The personal data collected is information that allows us to personalize our contact with each professional and provide them with the solution suited to their needs:
- contact's first name,
- contact's last name,
- company name,
- contact's professional email address,
- contact's professional mobile or landline phone number,
- the description of the request, provided by the contact.
We are committed to collecting only the minimum data necessary for the proper functioning of the service provided by this website. Whether the data collected is mandatory or optional is indicated to you at the time of entry by an asterisk.
Technical data
We collect the information necessary to analyze how you accessed our site: IP address, connection data, traffic data, browser type and version, time zone settings and location, browser plug-in types and versions, operating system and platform.
Usage data
We collect information about how you use our website (language chosen to browse the site).
Recipients
The data collected is intended for our sales department, our marketing department and our technical department. It is also transmitted to the following third parties:
- Google Analytics (analytics.google.com) as an audience tracking tool,
- Salesforce (salesforce.com) as a CRM (Customer Relationship Management) tool.
Location and hosting of collected data
The data collected is hosted by the following providers:
- OVH as the website host (data location: France),
- Google Analytics (analytics.google.com) as an audience tracking tool (data location: Worldwide),
- Brevo (brevo.com), used as a CRM (Customer Relationship Management) tool (data location: Worldwide).
Cookies
Our Cookie Policy is available here.
Retention period
Data is retained for the entire duration of use of the service and is then archived for an additional period in connection with statutory limitation and retention periods, for strictly limited reasons authorized by law. After this period, it is deleted.
Withdrawal of consent
At any time, you may:
- withdraw your consent regarding the use of personal data that is not essential to the proper use of this website, which you may have provided via our site's contact form,
- view it,
- request its modification,
- request its deletion.
To do so, simply write to the following address, specifying your request:
Kardinal25 Place de la Madeleine
75008 Paris
METROPOLITAN FRANCE
In order to preserve the confidentiality of your personal data, any request concerning the exercise of your rights must include a certified true copy of a valid identity document (identity card or passport). This copy will be returned to you along with your request and the requested information, or acknowledgment of your request. The absence of such proof will prevent the processing of your request due to insufficient guarantee to certify the identity of the holder of the rights concerned.