```json
{
    "title": "Legacy – 01 Customer stories FR",
    "url": "https://kardinal.ai/fr/temoignages-clients/",
    "datePublished": "2020-12-06",
    "dateModified": "2026-08-25",
    "language": "en-GB",
    "description": "Découvrez les cas clients de Kardinal et leur témoignage suite à la mise en place réussie d'une optimisation de tournées performante.",
    "author": "Kardinal",
    "publisher": "Kardinal"
}
```

# Legacy – 01 Customer stories FR

.kd-halo{
 /* --- réglages --- */
 --halo-color:77,106,255; /* bleu Kardinal en RGB */
 --halo-size:820px; /* diamètre de la lueur */
 --halo-x:90%; /* position horizontale du centre (0% = gauche) */
 --halo-y:500%; /* position verticale du centre (0% = haut) */
 --halo-opacity:.30; /* intensité max (0 à 1) */
 position:absolute; z-index:0; pointer-events:none;
 top:var(--halo-y); left:var(--halo-x); transform:translate(-50%,-50%);
 width:var(--halo-size); height:var(--halo-size); max-width:120vw;
 border-radius:50%;
 background:radial-gradient(circle at center,
 rgba(var(--halo-color),var(--halo-opacity)) 0%,
 rgba(var(--halo-color),calc(var(--halo-opacity) * .35)) 34%,
 transparent 68%);
 filter:blur(12px);
 }

https://youtu.be/xQWJrYkG3sw

> Aujourd'hui, les éléments de discussion sont extrêmement tangibles et partagés entre nos équipes opérationnelles et les sous-traitants, ce qui facilite la communication et la collaboration.​

.kd-eyebrow{
 --blue:#4D6AFF;
 display:inline-flex; align-items:center; gap:11px; margin:0;
 font-family:Inter,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,sans-serif;
 font-weight:700; font-size:13px; letter-spacing:.16em; text-transform:uppercase;
 color:var(--blue); line-height:1;
 }
 .kd-eyebrow::before{
 content:""; width:8px; height:8px; border-radius:50%;
 background:var(--blue); flex:none;
 }

Stories

# Témoignages clients

Kardinal accompagne ses clients dans la digitalisation et l'optimisation de leur activité.

Découvrez les témoignages de nos clients.

.kbtn-row{ display:flex; justify-content:flex-end; width:100%; }
 .kbtn{
 display:inline-flex; align-items:center; gap:10px;
 background:transparent; color:#fff;
 font-family:Inter,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,sans-serif;
 font-weight:600; font-size:15px; line-height:1;
 border:1px solid rgba(255,255,255,.28); border-radius:12px; padding:13px 22px;
 text-decoration:none; cursor:pointer;
 transition:border-color .15s ease, background .15s ease;
 }
 .kbtn:hover{ border-color:rgba(77,106,255,.9); background:rgba(77,106,255,.10); color:#fff; }
 .kbtn svg{ width:18px; height:18px; fill:none; stroke:#4D6AFF; stroke-width:2.4;
 stroke-linecap:round; stroke-linejoin:round; transition:transform .15s ease; }
 .kbtn:hover svg{ transform:translateX(4px); }
 @media (max-width:560px){
 .kbtn-row{ justify-content:stretch; }
 .kbtn{ width:100%; justify-content:center; }
 }

[Contact us](#)

## La parole à nos clients

.kw{
 --bg:#FBFAF6; --card:#FFFFFF; --line:rgba(27,24,19,.10);
 --tx:#1B1813; --mut:#6B6558; --blue:#4D6AFF;
 background:var(--bg); color:var(--tx); padding:20px 0; margin:0;
 font-family:Inter,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,sans-serif;
 }
 .kw *{box-sizing:border-box}
 .kw-wrap{max-width:1240px;margin:0 auto;padding:0 0px}
 .kw-grid{column-count:3;column-gap:22px}
 @media (max-width:980px){ .kw-grid{column-count:2} }
 @media (max-width:640px){ .kw-grid{column-count:1} }
 .kw-card{break-inside:avoid;display:block;margin:0 0 22px;background:var(--card);
 border:1px solid var(--line);border-radius:20px;padding:28px 26px;text-decoration:none;color:inherit;
 transition:transform .18s ease,border-color .18s ease,box-shadow .18s ease}
 .kw-card:hover{transform:translateY(-4px);border-color:rgba(77,106,255,.35);box-shadow:0 16px 38px rgba(27,24,19,.10)}
 .kw-quote-mark{display:block;font:700 40px/1 Georgia,serif;color:var(--blue);opacity:.9;height:24px;margin-bottom:8px}
 .kw-quote{margin:0 0 22px;font:400 17px/1.5 Inter;font-style:italic;color:var(--tx)}
 .kw-author{display:flex;align-items:center;gap:14px}
 .kw-ava{flex:none;width:52px;height:52px;border-radius:50%;background:#E7E4DC;background-size:cover;background-position:center;
 border:1px solid var(--line)}
 .kw-meta{min-width:0}
 .kw-name{display:block;font:700 14px Inter;color:var(--tx);letter-spacing:-.01em}
 .kw-role{display:block;font:400 13px/1.35 Inter;color:var(--mut);margin-top:2px}
 .kw-link{display:inline-flex;align-items:center;gap:8px;margin-top:20px;
 font:700 12px Inter;letter-spacing:.10em;text-transform:uppercase;color:var(--blue)}
 .kw-card:hover .kw-link{gap:12px}
 .kw-link svg{width:15px;height:15px;fill:none;stroke:var(--blue);stroke-width:2.4;stroke-linecap:round;stroke-linejoin:round;transition:transform .15s ease}

[“ Our Predict home delivery service achieved a 4% improvement in time slot compliance thanks to Kardinal. Vincent PerretDirector of Operations, DPD France Read the testimonial](https://kardinal.ai/4-in-time-slots-compliance-an-interview-with-vincent-perret-director-of-operations-dpd-france/)

 [“ After 15 days, our NPS increased by 20 points, which is huge! Sébastien BelloneHead of Transport & Reverse Logistics at Vente-unique Read the testimonial](https://kardinal.ai/20-point-nps-increase-an-interview-with-sebastien-bellone-director-of-transport-reverse-logistics-at-vente-unique/)

 [“ Our operational staff were able to take advantage of Kardinal's extremely strong and powerful support to deploy the solution in the field. Samuel GangnantGeneral Manager of DPD France Read the testimonial](https://kardinal.ai/facilitating-collaboration-with-subcontractors-an-interview-with-samuel-gangnant-general-manager-of-dpd-france/)

 [“ 95% of our customers are now delivered within the time slot given at the time of their order. Elliott RoyerTransport Project Manager at Vente-unique Read the testimonial](https://kardinal.ai/95-of-time-slots-are-delivered-on-time-interview-with-elliott-royer-transport-project-manager-at-vente-unique/)

 [“ Kardinal's strength lies in its continuous optimization, which other software publishers did not offer. It constantly recalculates the routes. Baptiste DemaillyProject Manager at Orange Web Read the testimonial](https://kardinal.ai/better-constraints-management-an-interview-with-baptiste-demailly-project-manager-at-orange-web/)

 [“ I think that Kardinal's software solution brings peace of mind and comfort to drivers. As we approach our busy period, I feel more confident thanks to the software. Sébastien ChalvetOperations Manager at STERNE Group Read the testimonial](https://kardinal.ai/provide-more-peace-of-mind-to-your-teams-interview-with-sebastien-chalvet-operations-manager-at-groupe-sterne/)

 [“ Thanks to Kardinal, we can simulate different organizational models, such as the use of electric or low-range vehicles, opening up new organizational opportunities that we hadn't previously considered. Vincent AmantNational Performance and Methods Manager at DPD France Read the testimonial](https://kardinal.ai/a-tool-adapted-to-our-needs-an-interview-with-vincent-amant-national-performance-and-methods-manager-at-dpd-france/)

 [“ Today, Kardinal's solution allows us to train a new operator in 15 days, when it used to take us up to 6 months. Luc DelbrielCEO of Glasseo Read the testimonial](https://kardinal.ai/achieving-unprecedented-response-times-an-interview-with-luc-delbreil-ceo-of-glasseo/)

 [“ The time spent on planning has been divided by six. Mickaël OttLogistics Manager at Georges Read the testimonial](https://kardinal.ai/100-compliant-routes-in-under-a-month-interview-with-mickael-ott-logistics-manager-at-georges/)

## Ils témoignent

https://youtu.be/xQWJrYkG3swhttps://www.youtube.com/watch?v=f16fexwS07Ihttps://youtu.be/crwxI14B8dAhttps://youtu.be/djGdfZ2NfUM

## Découvrir les cas clients

.kr{
 --bg:#FBFAF6; --card:#16141C; --line:rgba(27,24,19,.10);
 --tx:#FFFFFF; --mut:#A8A29A; --blue:#4D6AFF;
 padding:20px 0; margin:0; background:var(--bg);
 font-family:Inter,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,sans-serif;
 }
 .kr *{box-sizing:border-box}
 .kr-wrap{max-width:none;margin:0 auto;padding:0}
 .kr-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:22px}
 .kr-card{
 position:relative; overflow:hidden; display:flex; flex-direction:column; justify-content:flex-end;
 min-height:330px; padding:24px; text-decoration:none;
 background:var(--card); background-size:cover; background-position:center;
 border:1px solid var(--line); border-radius:20px;
 transition:transform .18s ease, border-color .18s ease, box-shadow .18s ease;
 }
 .kr-card:hover{transform:translateY(-4px);border-color:rgba(77,106,255,.45);box-shadow:0 18px 40px rgba(27,24,19,.12)}
 .kr-card::after{content:"";position:absolute;top:-120px;right:-90px;width:320px;height:320px;border-radius:50%;
 background:radial-gradient(circle at center,rgba(77,106,255,.20),transparent 70%);pointer-events:none;z-index:0}
 .kr-card::before{content:"";position:absolute;inset:0;z-index:0;
 background:linear-gradient(to bottom,rgba(10,9,12,.30) 0%,rgba(10,9,12,.55) 55%,rgba(10,9,12,.92) 100%)}
 .kr-card > *{position:relative;z-index:1}
 .kr-chip{position:absolute;top:26px;left:26px;z-index:1;display:inline-flex;align-items:center;
 background:var(--blue);color:#fff;font:700 11px Inter;letter-spacing:.10em;text-transform:uppercase;
 padding:6px 13px;border-radius:999px}
 .kr-title{margin:0 0 18px;color:var(--tx);font:600 21px/1.3 Inter;letter-spacing:-.01em;text-shadow:0 1px 8px rgba(0,0,0,.4)}
 .kr-link{opacity:0;transform:translateY(10px);
 transition:opacity .2s ease, transform .2s ease, gap .15s ease, background .15s ease;
 display:inline-flex;align-items:center;justify-content:center;gap:8px;background:var(--blue);color:#fff;
 font:600 14px Inter;border-radius:12px;padding:13px 20px}
 .kr-card:hover .kr-link,.kr-card:focus-within .kr-link{opacity:1;transform:translateY(0)}
 .kr-link:hover{background:#3a56e6}
 .kr-link svg{width:17px;height:17px;fill:none;stroke:#fff;stroke-width:2.4;stroke-linecap:round;stroke-linejoin:round}
 @media (hover:none){ .kr-link{opacity:1;transform:none} }
 @media (max-width:980px){ .kr-grid{grid-template-columns:repeat(2,1fr)} }
 @media (max-width:620px){
 .kr{padding:20px 0}
 .kr-grid{grid-template-columns:1fr}
 .kr-title{font-size:19px}
 }

[Success story DPD France optimizes last-mile deliveries with Kardinal Read the story](https://kardinal.ai/dpd-france-testimonials/)

 [Success story Ciblex and Relais Colis optimize last-mile deliveries with Kardinal Read the story](https://kardinal.ai/ciblex-testimonials/)

 [Success story How Vente-unique improved its NPS by 20 points with Kardinal Read the story](https://kardinal.ai/vente-unique-testimonials/)

 [Success story How the STERNE Group optimized the planning of its urban deliveries Read the story](https://kardinal.ai/sterne-group-testimonials/)

 [Success story Georges cuts laundry route planning time by 6x with Kardinal Read the story](https://kardinal.ai/georges-testimonials/)

 [Success story Glasseo reduced intervention time by 12% Read the story](https://kardinal.ai/business-case-glasseo-en/)

.kdc{
 --bg:#0E0D10; --card:#1A1820; --line:rgba(255,255,255,.10);
 --tx:#FFFFFF; --mut:#A8A29A; --blue:#4D6AFF;
 padding:80px 0; margin:0;
 background:var(--bg);
 font-family:Inter,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,sans-serif;
 }
 .kdc *{box-sizing:border-box}
 .kdc-wrap{max-width:1240px;margin:0 auto;padding:0 40px}
 .kdc-card{
 position:relative; overflow:hidden;
 display:grid; grid-template-columns:1fr 1fr; align-items:stretch;
 background:var(--card); border:1px solid var(--line); border-radius:28px;
 }
 /* halo bleu discret en haut à gauche */
 .kdc-card::before{content:"";position:absolute;top:-140px;left:-80px;width:420px;height:420px;
 border-radius:50%;background:radial-gradient(circle at center,rgba(77,106,255,.22),transparent 70%);
 pointer-events:none;z-index:0}
 /* ---- colonne texte ---- */
 .kdc-left{position:relative;z-index:1;padding:60px 56px;display:flex;flex-direction:column;justify-content:center}
 .kdc .kdc-left img.kdc-logo{height:20px !important;width:auto !important;max-width:150px !important;display:block;margin:0 0 28px}
 .kdc-h{font:600 22px/1.35 Inter;letter-spacing:-.01em;color:var(--tx);margin:0 0 30px;max-width:380px}
 .kdc-btn{align-self:flex-start;display:inline-flex;align-items:center;gap:10px;
 background:var(--blue);color:#fff;text-decoration:none;font:600 15px Inter;
 border-radius:12px;padding:14px 24px;transition:background .15s ease}
 .kdc-btn:hover{background:#3a56e6;color:#fff}
 .kdc-btn svg{width:18px;height:18px;fill:none;stroke:#fff;stroke-width:2.4;stroke-linecap:round;stroke-linejoin:round;transition:transform .15s ease}
 .kdc-btn:hover svg{transform:translateX(4px)}
 /* ---- colonne image ---- */
 .kdc-media{position:relative;min-height:340px}
 .kdc-media img{position:absolute;inset:0;width:100%;height:100%;object-fit:cover;display:block}
 @media (max-width:900px){
 .kdc{padding:56px 0}
 .kdc-wrap{padding:0 22px}
 .kdc-card{grid-template-columns:1fr}
 .kdc-left{padding:44px 30px;order:2}
 .kdc-media{order:1;min-height:240px}
 .kdc-h{font-size:20px}
 .kdc-btn{width:100%;justify-content:center;align-self:stretch}
 }

Would you like to discuss your challenges with our team?
 [Contact us](https://kardinal.ai/contact)
