```json
{
    "title": "Legacy – 02 Business Case Sterne EN",
    "url": "https://kardinal.ai/sterne-group-testimonials/",
    "datePublished": "2021-11-30",
    "dateModified": "2026-08-25",
    "language": "en-GB",
    "description": "Discover the testimonials of Sterne Group which chose the Kardinal solution to optimize its delivery routes and the everyday benefits.",
    "author": "Kardinal",
    "publisher": "Kardinal"
}
```

# Legacy – 02 Business Case Sterne EN

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**Kardinal Foundry

 Optimizing STERNE Group's urban delivery service
 The STERNE Group is a major player in the field of urgent and on-demand delivery. Thanks to Kardinal's software solution, it can optimize the organization of its urban deliveries. Discover the STERNE Group teams' testimony on how Kardinal was introduced and the everyday benefits.

 [Talk to sales](https://kardinal.ai/fr/contact-form/)
 [See our solutions](https://kardinal.ai/fr)

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**Retour client

Kardinal's key feature was continuous optimization, which was not possible with other software solutions. Kardinal's constrained optimization also influenced our choice of this solution.

 BD
 Baptiste Demailly
 Project Manager at STERNE Groupe
 For STERNE Group, the stakes are high

 55
 agences du dernier kilomètre dans le monde

 3 500
 courses urbaines chaque jour

 1 900
 tournées régulières

## Pre-project overview

> At Novéa/STERNE City, we always wanted to create and invent new solutions. Cities are constantly in motion, so we needed to find an optimization solution that would allow us to make routes with the lowest number of kilometers and the lowest CO2 impact.

Before implementing Kardinal's solution, the Novéa/STERNE City teams were using another route optimization software. However, this software did not meet all their business needs and the calculated routes were sometimes inconsistent with field operations:

- Multi-day activity management was not possible,
- Traffic estimates were not always optimized,
- Vehicle types were not well handled by the tool,
- The optimization was static and did not allow for continuous updating.

Given these limitations, the STERNE Group looked at other **solutions on the market to find a real-time optimization software solution that could take into account the specific constraints of their business.**

## The solution

### Why Kardinal?

When reviewing the different software available on the market, the Novéa/STERNE City teams chose the only one that truly allowed for real-time optimization: Kardinal.

> Kardinal's key feature was continuous optimization, which was not possible with other software solutions. Routes are constantly recalculated. Kardinal's constrained optimization also influenced our choice: many service providers can optimize distribution but from a single point without managing the pickup and delivery times of the different locations.

Now, operational teams can plan the next day's tours at the end of each day. This allows them to schedule routes in advance and not at the last minute. Once the solution has run optimizations during the night, planners can check the calculated routes and send them to the drivers, who can then start working. **Employees especially appreciate Kardinal's continuous feature that allows them to adjust resources according to activity.**

### Advantages

Within the first few months of using Kardinal, the Novéa/STERNE City teams noticed improvements in their daily work:

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Un gain de temps sur la planification

 Des tournées plus fluides et cohérentes

 Des temps de trajets diminués

 Une meilleure visibilité sur les tournées en cours

 Moins de kilomètres parcourus

 Moins de stress pour les équipes

> Our employees' job, drivers and courriers, has become very complicated nowadays, with everything that's going on, regulations, etc. They are constantly stressed by traffic, afraid of getting a ticket. I think that Kardinal's solution brings a bit of comfort and peace to our employees.

The relevance of the routes calculated by Kardinal allows operational staff to trust the tool. They no longer need to monitor it, as they used to do with the previous software. **This saves valuable time, which the teams can use more efficiently to perform more important tasks.**

> With the previous solution, it sometimes happened that different drivers would follow each other and stop in the same street. With Kardinal, the drivers are now well sectorized, there is only one driver covering a street, or at least stopping there. The system's solutions are perfectly designed.

## Watch the video testimony of the STERNE Group team below:

https://youtu.be/YRO65dYlpA0

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Would you like to discuss your challenges with our team?
 [Contact us](https://kardinal.ai/contact)

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